Customer Success Story: HTX Soccer

Managing a youth soccer club with nearly 8,000 members and 120 staff is no easy feat. Anxiety-inducing financial tracking, disjointed communications, and impossible-to-locate documents are just the beginning. Read on to learn how HTX Soccer (formerly Houston Dynamo | Dash Youth) leveraged the power of PlayMetrics to address its largest, most complex challenges and transform its approach to operating a business.

Better with PlayMetrics

How our Club Operating System helped HTX Soccer solve real business problems and foster a better club experience across the board.

RED THE FULL CASE STUDY

Less Stress with Accounts Receivable

Collecting fees is a time-consuming effort that often leads to uncomfortable conversations and wasted time. With PlayMetrics, administrators, directors, and coaches were able to have clearer visibility into the status of all accounts, resulting in a remarkably streamlined accounting process.

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Less Stress with Accounts Receivable

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We're about a quarter of a million dollars ahead of where we were this time last year. All of our 2020–2021 fees will be collected within the financial year. That's the first time that's ever happened in our 17-year existence.

STUART FITZSIMONS

Director of Coaching

Clear & Consistent Communications

The club had been using a “hodgepodge” of communication and information-sharing tools. It was cumbersome to manage and messages were getting changed and misunderstood too often. In PlayMetrics, HTX found a solution that brought everyone together with centralized messaging, file sharing, and built-in automations.

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The club communication features in PlayMetrics have elevated us to a level that really benefits our membership.

JAMIE BELL

East Director & Director of Camps

Season Management in Sync

From session planning to curriculum enforcement to player evaluations, HTX Soccer was dealing with the chaos of spreadsheets and siloed work, the left hand not knowing what the right hand was doing. PlayMetrics allowed directors and coaches to stay connected throughout the entire season, eliminating the guesswork that came from disconnected tools and processes.

Season Management in Sync

From session planning to curriculum enforcement to player evaluations, Houston was dealing with the chaos of spreadsheets and siloed work, the left hand not knowing what the right hand was doing. PlayMetrics allowed directors and coaches to stay connected throughout the entire season, eliminating the guesswork that came from disconnected tools and processes.

The ability to standardize your curriculum, standardize your expectations and levels of information, and the specific activities, curriculum goals and game models, all of that, we’re now able to get out and hold people accountable to those things.

STUART FITZSIMONS

Director of Coaching

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